Duration: 2 days


This training is specifically for UI/UX people and can also be attended by product owners. We will run through a set of frameworks and tools that can help designers create more value for users.

Day 1

  • Introduction to User Experience
    • Activity: Metaphors
  • The People Side of UX
    • Activity: Usability Testing
    • Activity: Customer, Employee, Stakeholder
  • Framing Your Design Strategy
    • Activity: Journey Mapping
    • Activity: Brainstorming
    • Activity: Measuring for Design Decisions
  • Rapid Prototyping and Testing
    • Activity: Paper Prototyping
    • Activity: Usability Testing

Day 2

  • Customer Journey Mapping
  • Introduction to Customer Journey Mapping
    • Activity: Crafting Customer Journey Map
  • UI Design
  • Navigation Models / Design Patterns (Mobile vs Web)
  • Introduction to Digital Prototype Tools
    • Activity: Digital Prototyping


This was an excellent training, I recommend it.

John Doe